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Freight Logistics Coordinator

2 months ago

Cleveland, Ohio, United States Freightlined Carrier LLC Full time
Job Summary

We are seeking a highly skilled Freight Broker/Dispatch professional to join our team at Freightlined Carrier LLC. As a key member of our operations team, you will play a critical role in coordinating the transportation of goods between shippers and carriers.

Key Responsibilities
  • Coordinate and manage the transportation of goods for clients, ensuring timely and efficient deliveries.
  • Negotiate rates and contracts with carriers and shippers, leveraging your analytical skills to interpret complex data and market trends.
  • Develop and maintain relationships with carriers, shippers, and customers, utilizing your excellent communication skills to facilitate cross-functional collaboration.
  • Utilize cold-calling techniques to acquire new freight, carriers, and shippers throughout the United States, driving business growth and revenue.
  • Track shipments and provide updates to clients, ensuring seamless communication and high customer satisfaction.
  • Ensure compliance with transportation regulations and industry standards, maintaining a high level of accuracy and attention to detail.
  • Handle customer inquiries and resolve any issues or concerns, providing exceptional customer service and support.
  • Collaborate with internal teams to ensure efficient transportation operations, driving productivity and efficiency.
Requirements
  • Inside sales or customer service experience in a business-to-business environment.
  • Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.
  • Knowledge of US traffic lanes, equipment types, and various modes (air, ocean, truck, trailer, TL, LTL) preferred.
  • Strong analytical skills with the ability to interpret complex data and market trends.
  • In-depth understanding of the freight market and its seasonal volatility.
  • Excellent negotiation skills and ability to strategize effectively.
  • Strong communication skills, both written and verbal, with the ability to facilitate cross-functional collaboration.
  • Prior experience with Transportation Management software and RMIS preferred but not required.
  • Must be skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint.
  • High-level computer knowledge is preferred; somebody who knows their way around computers and understands the vital nature of technological integration in logistics.
  • Must be able to work with other departments to increase overall productivity for the company.
  • Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required.
  • Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation.
  • Regular, predictable, and full attendance is an essential function of the job.
Work Schedule
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

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