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Customer Service Representative

2 months ago

Richmond, Texas, United States Rock Nelson - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers, providing personalized service and support as needed.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide recommendations.

What We Offer:

  • A competitive salary and commission/bonus structure.
  • A comprehensive benefits package, including paid time off and valuable experience.
  • Opportunities for growth and advancement within our agency.

Requirements:

  • Excellent communication and interpersonal skills.
  • Self-motivation and a proactive approach to problem-solving.
  • Attention to detail and a commitment to customer service.
  • Ability to work effectively in a team environment.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application. We look forward to reviewing your qualifications and discussing this opportunity further.