Server Representative

Job Summary

We are seeking a highly skilled and customer-focused Server to join our team at IHOP. As a Server, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities

• Develop and maintain professional relationships with IHOP employees and guests.• Execute the "Service Guidelines" to ensure a high-quality guest experience.• Handle guest complaints in a professional and courteous manner.• Memorize and apply IHOP terminology, abbreviations, and menu knowledge.• Comply with SOP methods in regard to guest checks and server banking procedures.• Stock and rotate supplies in the service areas and dining room as assigned.• Comply with local and SOP health, sanitation, and safety guidelines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds.