Customer Advocate for Basin Disposal

4 weeks ago


Walla Walla, Washington, United States Basin Disposal Full time

Job Title: Customer Service Representative

Job Type: Full-time

Location: Walla Walla, WA

About the Job:

We are seeking a highly skilled Customer Service Representative to join our team at Basin Disposal. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and maintaining a positive reputation for our company.

Responsibilities:

  • Customer Support: Provide exceptional customer support through various channels, including phone, email, and face-to-face interactions.
  • Issue Resolution: Identify and resolve customer complaints, providing solutions and alternatives when necessary.
  • Relationship Building: Establish and maintain positive relationships with our customers, providing them with exceptional service and ensuring their satisfaction.
  • Record Management: Keep accurate records of customer interactions, process customer accounts, and file documents as needed.

Requirements:

  • High School Degree: A high school degree or equivalent is required.
  • Customer Service Experience: Proven experience in customer service or a related field is essential.
  • Communication Skills: Excellent verbal and written communication skills are required.

Estimated Salary: $22.35 - $25.65 per hour.

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