Retail Sales Associate

3 weeks ago


Lenox, Massachusetts, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Process customer purchases and returns accurately, counting change back to customers according to established procedures
  • Promote credit and loyalty programs to customers
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
Requirements
  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Able to lift heavy objects with or without reasonable accommodation
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone feels valued and empowered to succeed.



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