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Instrument Quality Assurance Tester
2 months ago
Job Title: Instrument Quality Assurance Tester
GENERAL RESPONSIBILITIES:
- Adhere to all organizational policies and procedures.
- Follow all safety protocols and personal protective equipment guidelines.
- Maintain a tidy and organized workspace.
- Collaborate effectively within a team environment.
- Comply with directives from the immediate Supervisor.
- Oversee, assess, and guide testing personnel; create testing protocols.
- Conduct evaluations of finished instruments and perform audits.
- Generate daily testing data matrices.
- Address customer inquiries related to professional instruments.
- Collaborate with Engineering and Quality Assurance on New Product Development initiatives.
- Work closely with Operations Project Manager and plant staff to identify areas for improvement and implement corrective measures.
- Create, oversee, and update written testing and repair procedures; provide training and assessment for new testers.
- Perform play tests on both professional and various level instruments to ensure process consistency and quality assurance.
- Implement adjustments and regulations as necessary.
- Compile daily yield matrices; collaborate with manufacturing and quality teams to develop corrective action plans.
- Process customer warranty returns as required; monitor and address any customer return concerns.
- Document repairs and defective products, collaborating with Engineering and Quality Assurance to resolve issues.
- Support Corporate Marketing initiatives.
- Actively participate in New Product Development Teams.
- Complete the Clean & Pack Process according to daily production needs.
- Perform other assigned duties as necessary.
- Consistent attendance is required.
- Ability to comprehend written and verbal instructions.
- Strong interpersonal skills (both verbal and written) with a focus on teamwork.
- Proven planning and organizational abilities.
- Capability to schedule and prioritize tasks effectively.
- Proficiency in playing the instrument for which hired.
- Capacity to lift up to 35 pounds without assistance.
- Frequent standing and walking required.
- Ability to focus visually on objects sharply.
- Ability to work collaboratively in a team setting.
- Hearing and vision acuity are essential.
- Requires repetitive hand and arm movements, constant fingering and grasping to play instruments, as well as upper body movement for keyboard and monitor use.
- Ability to sit for extended periods as needed.
- Ability to make judgments, perform repetitive tasks, and meet specific standards.
*** VIOLIN PROFICIENCY REQUIRED ***