Dialogue Shift Lead

2 weeks ago


Topeka, Kansas, United States HR Partners Full time
Job Title: Dialogue Shift Lead

We are seeking a highly skilled and motivated Dialogue Shift Lead to join our team at HR Partners. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide support to the Store Manager and other business leaders when they are not available on-site.
  • Ensure that all customers receive quality service and have an enjoyable experience in the store.
  • Uphold the mission of HR Partners and maintain a high level of customer satisfaction.
  • Responsible for opening and closing the store, ensuring customer safety and security, and complying with health and safety regulations.
  • Prepare beverages, food products, and handle cash transactions.
  • Recommend new menu items and communicate customer feedback to management.
  • Ensure that the store is well-maintained, clean, and organized.
Requirements:
  • Read, write, and speak fluent English.
  • High school diploma or GED equivalent.
  • One year of retail experience preferred.
  • Valid Kansas driver's license and proof of insurance.
  • Must be able to pass background checks per agency procedures.
Training and Development:

Must complete orientation training and maintain training certification based on agency procedures. Supported employment web-based training is also required.

Work Environment:

Direct contact with individuals who are severely physically and/or developmentally disabled and who may exhibit unpredictable behavior and uncontrollable outbursts. The physical characteristics of the work environment are such that noise and odor control procedures are required. May work with individuals with Hepatitis B and/or other blood-borne pathogens.


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