Broadband Technician

Mediacom Communications is seeking a highly skilled Broadband Technician to join our team. As a key member of our technical operations team, you will be responsible for maintaining the HFC plant from node to tap, performing routine maintenance and repair of CATV distribution systems, and troubleshooting issues with the HSD system.

• Conduct system tests, including signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, and RF knowledge/troubleshooting.
• Set trunk levels, set up and change out trunk amplifiers, and calculate signal level losses in cable and equipment for trunk lines and distribution lines.
• Install electronics and make power connections, maintain power supplies, and properly use, store, and maintain all test equipment used in system.
• Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system.
• Prepare estimates for projects, providing bill of materials.
• Work with connectors, fasteners, and wire, and use hand tools; splices coax & fiber.
• May perform all duties of Broadband Specialist I-V, Technical Operations descriptions.
• Climb poles with proper equipment (safety belt, safety strap, and climbers), ladders, or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); work within limited confines, such as crawl spaces.
• Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
• On-call duty may be required; other functions that may be assigned.

• High school diploma or GED required; Associates degree preferred.
• Valid driver's license; satisfactory driving record required.
• Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience.
• Required-SCTE - Coaxial Construction
• Required-SCTE - Electrical Fundamentals
• Required-SCTE - Proactive Network Maintenance (PNM)
• 18 months tenure as a Mediacom BBS III or equivalent experience.
• Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home.
• Knowledge of HFC plant, installs and service calls.
• Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.
• Advanced level of mechanical skills for splicing.
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
• Ability to trouble shoot customer premise equipment and cable issues.

• Strenuous - Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws.