Accessibility Solutions Coordinator
3 weeks ago
Lifeway Mobility is seeking a skilled Service Installation Coordinator to join our team. This role requires strong organizational skills, excellent customer service, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Coordinate installations and troubleshoot service needs to ensure timely and efficient resolution.
- Manage open work orders and maintain accurate records on the Installation & Service Coordination Dashboard.
- Collaborate with Sales and Installation teams to ensure seamless operations and high customer satisfaction.
- Provide exceptional customer service and communicate effectively with customers, colleagues, and vendors.
- Maintain proficiency in Microsoft Office Suite and familiarity with CRM/ERP systems.
Ideal Candidate Profile:
- Minimum 3 years of experience in customer-facing roles.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively as part of a team.
- Flexibility to adapt to changing priorities and deadlines.
Compensation and Benefits:
- A competitive hourly rate of $22.00 - $24.00.
- A comprehensive benefits package, including medical, dental, vision, 401k, and more.
- 7 paid holidays and three weeks of PTO.
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