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Strategic Relationship Builder
3 weeks ago
Job Overview:
ADP is seeking an experienced Bilingual Executive Relations Manager to join our team. The successful candidate will be responsible for promoting and managing effective relationships with ADP Celergo Streamline (CSL) partners, serving as the liaison with the partner and advocating on their behalf.
Key Objectives:
- Build and grow strategic relationships with partners
- Facilitate prospective new business opportunities and strategies that deliver value-based relationships
- Coordinate with internal and external resources to ensure partner issues are addressed and resolved
- Secure contracts and service level agreements (SLA's)
- Engage partner decision-makers to understand partner vision and goals in partnership/working business relationship with ADP
- Engage partner throughout working relationship with ADP
Requirements:
- Education: BS/BA in Business discipline or a minimum of 5-7 years of servicing large National Account size clients in related industry in the area of professional services, system implementation and/or client service for HR, payroll or finance systems
- Possess strong financial and business acumen, excellent verbal and written communication skills, time management and client conflict resolution skills, knowledge of full suite of product offerings, and experience in managing service recovery and payroll experience and CPP is a plus
