Information Technology Specialist for Library Services

1 week ago


Eureka, California, United States California State University System Full time
About the Position:
In this role as an Information Technology Specialist for Library Services, you will lead circulation systems and user account services for the Library's Access Services systems. You will oversee the configuration, streamlining, and problem-solving for resource sharing systems, as well as, circulation and ID production systems. You are key to planning and implementing associated policies, services, and optimizing workflows.

This position requires strong leadership and team-building skills, a strong service orientation, accepted interlibrary loan policies and procedures, the circulation and user management functions of an integrated library system, and systems and applications supporting resource-sharing operations. Additionally, you will be able to provide expert and outstanding customer service to all patrons and work with the public constructively and positively.

Key Responsibilities:
  • Manage all aspects of Alma fulfillment, ID Flow, Rapido, and ILLiad configuration and customization including settings, forms, notices, and optimizing workflows with add-ons and web pages.
  • Plan and implement resource sharing services in collaboration with Ex-Libris/Clarivate, OCLC, ITS, and consortial or library partners.
  • Evaluate resource sharing systems and implementations for opportunities to improve library services and collaborate with partner institutions.
  • Manage user account functionality in Alma, ensuring the integrity of user data, user groups, associated loan and item policies.

About Cal Poly Humboldt:
At Cal Poly Humboldt, we strive to cultivate bold hearts and open minds that shape the future. As a comprehensive university with rigorous science and liberal arts programs, we offer hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. With nearly 6,000 students from diverse backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs, we foster an inclusive and equitable community that supports our students' passions and creativity. We commit to achieving equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

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