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Mailroom Production Team Lead
2 months ago
Job Summary:
Conduent Business Services is seeking a highly skilled Mailroom Production Team Lead to join our team. As a key member of our operations team, you will be responsible for leading and assisting workers, troubleshooting, and maintaining all areas of the work floor to ensure smooth and efficient operations.
Key Responsibilities:
- Lead and Mentor a Team: Lead, mentor, and motivate a team of mailroom clerks to achieve departmental goals and maintain a positive work environment.
- Mailroom Operations: Oversee the sorting, processing, and distribution of incoming and outgoing mail, ensuring adherence to company policies and postal regulations.
- Collaboration and Communication: Collaborate with other departments to ensure seamless mail operations and address any issues or special requests.
- Supply Chain Management: Monitor and manage mailroom supplies and equipment, ensuring adequate stock levels and proper maintenance.
- Reporting and Compliance: Prepare and submit regular reports on mailroom activities, performance metrics, and any issues or improvements. Ensure compliance with all relevant regulations, policies, and procedures related to mail handling and processing.
- Problem-Solving and Adaptability: Ability to problem-solve and work in a self-guided manner.
Requirements:
- Experience: Minimum of 3 years of experience in a mailroom or similar environment, with at least 1 year in a supervisory role.
- Accuracy and Quality: Ensure accuracy and quality in all mail processing activities, conducting regular audits, and implementing corrective actions as needed.
- Physical Demands: Ability to lift and carry mail and packages up to 50 pounds, stand or walk for extended periods.
- Work Environment: Ability to work in a fast-paced mailroom setting, occasional overtime may be required.
- Personal Qualities: Reliable, organized, proactive, and able to work well under pressure.
- Certifications and Education: Must be able to successfully pass a criminal background check. Must have a high school diploma or general education degree (GED). Must be eligible to work in the United States.
