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Quality Assurance Manager

2 months ago


Goldsboro, North Carolina, United States Amphenol TCS Full time
{"title": "Quality Assurance Manager", "content": "Job Summary

Amphenol Corporation is seeking a Quality Assurance Manager to provide leadership and support to the Operations area in achieving Quality objectives and effective problem resolution.

The successful candidate will identify and lead continuous improvement initiatives, contributing to business growth and cost reduction. They will ensure customer satisfaction through responsive complaint resolution, including root cause analyses and implementing corrective and preventive actions.

The Quality Assurance Manager will conduct internal auditing in support of ISO 9001 certification and manage and report quality performance indices, including process capabilities, cost of quality and outgoing quality levels.

Key Responsibilities
  • Develop, implement and maintain quality planning of components and products.
  • Provide technical support to the organization for implementation of process control techniques, methods and quality methodologies.
  • Lead investigation of customer complaints and/or concerns, implementing solutions with internal functions suppliers and other Company sites, as necessary.
  • Perform regular and routine auditing to ensure compliance to requirements of the quality management system and the processes.
Requirements
  • Effective use of APQP methodologies, including MSA, FMEA, SPC, etc.
  • Ability to effectively investigate and resolve problems, including use of 8D Problem Solving, Ishikawa Fishbone, and 5-Why methodologies.
  • Effective use of problem prevention tools, including Quality Planning, Poka Yoke, D-FMEA, P-FMEA, SPC, MSA, etc.
  • Basic SPC knowledge, including X-Bar/R Charting, Cp/Cpk, R&R, etc.
  • Internal auditing skills.
  • Effective communication skills with all levels of the organization.
  • Able to travel, domestically and internationally, when required.
Education and Experience
  • Bachelor's Degree in technical field.
  • 5+ years' experience in Quality Assurance is preferred.
  • 5+ years' experience in production environment is required.
  • Minimum of 5 years' experience in connector / electronics manufacturing (not required, desired).
  • Familiarity with Quality Management Systems standards (e.g. ISO 9001, TS 16949, etc).
  • ASQ Certified Quality Engineer is preferred.
  • ASQ Certified Quality Auditor is a bonus.

Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies.

Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin.

For additional company information please visit our website at https://www.amphenol-

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