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Security Surveillance Service Technician

2 months ago

Simi Valley, California, United States Edgeworth Security Full time
Job Summary:

Edgeworth Security is seeking a highly skilled Security Surveillance Service Technician to join our team. As a key member of our Service and Project Management Teams, you will be responsible for delivering exceptional service and support to our clients.

Key Responsibilities:

• Servicing, cleaning, and troubleshooting enterprise security systems with minimal supervision.
• Troubleshooting and programming networked IP video systems.
• Installing, programming, testing, repairing, and servicing a variety of systems and equipment, including CCTV, access control, and intrusion systems.
• Providing high-end customer service to clients, colleagues, and partners.

Requirements:

• High school diploma or equivalent; current students in a technical trade school are a plus.
• Basic knowledge of technology, infrastructure, and configuration.
• Current certification or proficiency in one of the following is highly preferred: Video: Avigilon, Axis, Exacq, Digital Watchdog, Hanwha, and IPro.
• Must have a minimum of 1 year's experience servicing IP-based video systems and networking.
• Must have a minimum of 1 year's experience in troubleshooting and basic programming networked IP video systems, including working on the customer's network.
• Alternative experience such as a multi-site Network Support Specialist or similar.
• Knowledge and practical experience with the internet and networking is essential.
• Must be able to work independently and resolve problems to our customer's satisfaction.
• Must possess a valid driving license and clean MVR.

What We Offer:

• Competitive hourly compensation ($25/hour) with amazing full benefits (medical, dental, vision, life insurance/AD&D/long-term disability, 401(k) matching).
• On-Job-Training (OJT) and Education Assistance.
• Paid Time Off (PTO).
• Holiday Pay.
• And, more.

Location:

Greater Los Angeles, California area. Driving is expected. All applicants must be comfortable driving to/from Simi Valley, CA, on a daily basis. Please do not apply if you cannot commute to Simi Valley.