Restaurant Team Lead

4 days ago


Ontario, California, United States El Pollo Loco Full time
Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team at El Pollo Loco. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are met.

Key Responsibilities
  • Provide leadership and guidance to our crew members during their shift
  • Train and develop crew members on policies and procedures, ensuring compliance with food safety, security, quality, and cleanliness standards
  • Open and close the restaurant, ensuring that all tasks are completed efficiently and effectively
  • Contribute to the achievement of cost and profit goals by managing labor costs, inventory, and customer satisfaction
  • Ensure superior guest experiences by providing exceptional customer service and resolving any issues that may arise
Requirements
  • Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience
  • High school diploma or equivalent (GED) preferred
  • Excellent written and verbal English communication skills (second language a plus)
  • Basic math and computer skills, and strong customer service skills
  • Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate, where applicable
What We Offer
  • Competitive hourly rate: $21.25 - $23.00
  • Medical, dental, and vision insurance
  • 401(K) plan with match and immediate vesting
  • Flexible spending accounts
  • Basic life and AD&D/long-term disability insurance
  • Tuition reimbursement program (General Manager and Assistant Manager only)
  • Meal discounts


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