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Restaurant Shift Manager

2 months ago

Redmond, Washington, United States MOD Super Fast Pizza, LLC Full time

About MOD Super Fast Pizza, LLC

MOD Super Fast Pizza, LLC is a fast-paced and dynamic organization that values innovation, customer satisfaction, and employee growth. We are committed to creating a work environment that is inclusive, supportive, and empowering.

Job Summary

We are seeking a highly motivated and experienced Restaurant Shift Manager to join our team. As a Restaurant Shift Manager, you will be responsible for leading a team of employees to deliver exceptional customer service, manage restaurant operations, and maintain a safe and clean work environment.

Key Responsibilities

  • Leadership and Team Management
    • Lead a team of employees to achieve sales goals, improve customer satisfaction, and maintain a positive work environment.
    • Coach and develop employees to improve their skills and performance.
    • Manage employee schedules, time-off requests, and performance evaluations.
  • Restaurant Operations
    • Manage restaurant inventory, supplies, and equipment to ensure efficient operations.
    • Monitor and maintain a clean and safe work environment, adhering to health and safety standards.
    • Implement and maintain quality control procedures to ensure high-quality products and services.
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Communication and Collaboration
    • Communicate effectively with employees, customers, and management to ensure seamless operations.
    • Collaborate with other departments to achieve business objectives and improve customer satisfaction.

Requirements

  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred.
    • Minimum 1 year of experience in a restaurant management or leadership role.
  • Skills and Qualifications
    • Excellent leadership, communication, and problem-solving skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Strong customer service and conflict resolution skills.
    • Ability to lift up to 25 pounds and stand for long periods.

What We Offer

MOD Super Fast Pizza, LLC offers a competitive salary, benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.