Deployment Support Specialist

2 weeks ago


Wexford, United States All Lines Technology Full time
Job Overview

All Lines Technology is seeking a skilled professional to join our team as a Deployment Technician. This role requires expertise in Windows operating systems, with a focus on imaging Windows laptops and manual software installations.

Key Responsibilities
  • Device Management: Maintain and service hundreds of students and staff school-issued devices, including Windows and Apple devices.
  • Remote Support: Collaborate with faculty and students to resolve device issues remotely.
  • Hardware Installation: Install and configure SMART boards.
  • Cloud Integration: Connect devices to Azure and monitor applications installed on school-issued devices.
  • Imaging and Maintenance: Oversee imaging processes and maintain up-to-date images.
  • Hardware Replacement: Replace hardware components, including motherboards, LED displays, batteries, and hard drives.
Requirements
  • Education: AS/BS degree in Information Management or a related field.
  • Technical Skills: Windows operating system, specifically Windows 10; OS X and iOS knowledge is a plus.
  • Imaging and Installation: Experience with imaging Windows laptops using Microsoft Deployment Tools and manual software installs.
  • Application Knowledge: Familiarity with Windows applications, including Google Docs/Drive.


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