Night Operations Coordinator

17 hours ago


Newport News, Virginia, United States Shree Avdhut Partnership Ltd Full time
About the Role

Shree Avdhut Partnership Ltd is hiring a Night Auditor to support our front desk operations. As a key member of our team, you will provide exceptional service to guests, improve operational efficiency, and contribute to our company's success.

Key Responsibilities:

  1. Accommodate guests by assigning rooms and managing room inventory
  2. Verify reservations to ensure accuracy and prevent errors
  3. Respond promptly to guest needs, requests, and complaints
  4. Collect payment from departing guests in a timely manner
  5. Maintain accurate records of occupied rooms and guest information
  6. Communicate relevant guest information to designated departments

Requirements:

  • Prior experience in customer service or related fields is an asset
  • Ability to build rapport with guests and create a positive experience
  • Strong organizational skills to manage multiple tasks efficiently
  • Excellent written and verbal communication skills to effectively interact with guests and colleagues

Salary Range: $45,000 - $55,000 per year, based on location and experience.



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