About the Role:

TollFreeForwarding is seeking a highly organized and detail-oriented Provisioning Coordinator to join our team. As a Provisioning Coordinator, you will play a critical role in fielding internal requests and maintaining our telecommunications database.

Key Responsibilities:

• Receive and prioritize requests from sales department and customers
• Match requests with proper vendor and product solutions
• Perform scheduled orders and cancellations of inventory from vendors
• Process orders, analyze documentation for thoroughness and accuracy, and confirm all required documentation with stakeholders
• Submit and track LNP for local, international, and toll-free numbers to completion by vendor portal or email
• Use various carrier's online systems to process orders and obtain accurate service order completions
• Track orders and follow up with vendors and our sales department
• Handle vendor requests for regulatory and legal documentation
• Complete ad hoc special projects

Requirements:

• Ability to multitask and manage multiple moving pieces while paying strict attention to detail
• Two plus years of professional document or data management experience
• Customer service experience in B2B and B2C environments
• Strong experience with data entry and data management with high level of attention to detail
• Proficient with Microsoft applications (especially Excel)
• Strong analytical and problem solving ability
• Superb organizational and follow-up skills
• Excellent verbal and written communication
• Telecommunication experience valued but not required
• Sales Force experience valued but not required