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Retail Customer Experience Manager
2 weeks ago
Hobby Lobby Stores, Inc. is a dynamic and growing company that offers a unique opportunity to build a rewarding career in retail management. Our team is passionate about delivering exceptional customer service and creating a positive shopping experience for our customers.
Job SummaryThe Customer Service Manager plays a critical role in ensuring the success of our stores by providing leadership and guidance to employees, managing store operations, and driving sales growth.
- Lead and motivate store employees to achieve sales targets and provide exceptional customer service.
- Develop and implement effective sales strategies to drive growth and improve customer engagement.
- Collaborate with other departments to ensure seamless execution of company initiatives.
To succeed in this role, you should have:
- A minimum of 2-3 years of retail or customer service experience.
- Proven track record of driving sales growth and improving customer engagement.
- Strong leadership and communication skills.
We offer a comprehensive benefits package that includes:
- Competitive wages
- Medical, dental, and prescription benefits
- 401(k) program with company match
- Paid vacation time
- Sick/personal pay (SPP)
- Employee discount
- Life insurance and long-term disability insurance (LTD)
- Flexible spending plan
- Holiday pay
