Customer Experience Ambassador
3 weeks ago
We are seeking a talented individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional customer service and support to our members. If you have a passion for delivering outstanding experiences and working in a dynamic environment, we want to hear from you
What We Offer
* Competitive salary: $45,000 - $60,000 per year
* Comprehensive benefits package, including medical, dental, and vision insurance
* Opportunities for career advancement and professional growth
* A fun and supportive work environment
About Us
We at Planet Fitness are committed to creating a judgment-free zone where everyone feels welcome and supported. Our mission is to provide a unique environment that fosters an active lifestyle and helps our members achieve their fitness goals.
Responsibilities
* Provide exceptional customer service and support to members
* Answer questions and address concerns in a timely and professional manner
* Assist with member inquiries and resolve issues efficiently
* Collaborate with other team members to ensure seamless service delivery
Requirements
* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
Benefits
* Medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and growth
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity Please submit your resume and a cover letter explaining why you would be a great fit for this role.
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