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User Experience Design Manager

2 months ago

Torrance, California, United States American Honda Motor Co. Full time
About the Role

We are seeking a talented and experienced User Experience Design Manager to join our team at American Honda Motor Co. This is a unique opportunity to lead and grow a small team of junior to principal level designers, researchers, and producers.

Key Responsibilities
  • Lead and develop the team, including designers, researchers, and producers.
  • Manage a team and build and expand team capabilities.
  • Help to increase the team's design maturity and form a center of excellence for UX.
  • Determine and lead team-specific processes.
  • Set an example of advocating for the customer and demonstrating empathy.
  • Advocate for resources and support hiring needs.
  • Provide feedback and coaching on design work and team member performance.
  • Mentor and inspire the team and nurture team member growth.
  • Prioritize UX programs, projects, and backlog, and ensure on-time delivery.
  • Foster a culture of learning and help provide resources for upskilling.
  • Measure team improvement over time and track progress against high-level goals.
  • Develop and document best practices.
  • Determine resourcing assignments within the team.
  • Oversee vendor design and research work.
  • Provide and receive regular, individual feedback, coaching, and support, and conduct performance reviews.
  • Set the tone for the team and enable an optimal culture.
  • Provide design direction across disciplines and oversee the team's work.
  • Determine the overall UX strategy and create a vision for the overall user experience of your area.
  • Align with Customer Experience strategy.
  • Help to develop and implement a human-centered design process and encourage the use of design thinking methodologies.
  • Lead and facilitate team meetings, including design crits, reviews, and retrospectives.
  • PUSH ideas and the quality of work further and encourage innovation.
  • Help to define design principles and ensure work is in alignment with them.
  • Help to determine when user research is needed and provide direction on research.
  • Maintain high-quality standards for both the in-house team and vendors.
  • Determine and uphold UX standards, ensure consistency, and identify potential improvements.
  • Guide teams to leverage data to support evidence-based decisions.
  • Stay up-to-date on UX best practices and industry trends.
Requirements
  • Bachelor's degree required.
  • MBA or graduate degree in design, human-computer interaction, or similar a plus.
  • 10+ years of experience in UX design.
  • 3+ years of experience leading UX and stakeholder teams.
  • Experience working in an agile environment.
  • Experience leading and evangelizing Design Thinking methodologies.
  • Thought leader in UX design.
  • Knowledge of all UX disciplines.
  • Strong communication, presentation, and storytelling abilities.
  • Big picture and detailed-oriented thinking.
  • Excellent organizational skills and the ability to keep the team on track.
  • Critical thinking skills, including curiosity, open-mindedness, reasoning, inference, and problem identification.
  • Ability to build trust and deepen relationships.
  • Interpersonal and people skills, including facilitating smooth interactions.
  • Mindset of continuous improvement and raising the bar.
  • Promote a positive, collaborative team culture.
What We Offer
  • Competitive base salary: $115,800 - $173,700.
  • Annual bonus.
  • Manager lease car program (no cost - car, maintenance, and insurance included).
  • Industry-leading benefit plans (medical, dental, vision, Rx).
  • Paid time off, including vacation, paid holidays, sick time, and personal days.
  • 401K plan with company match + additional contribution.
  • Lifestyle bonus.
  • Relocation assistance.
  • Career growth: advancement opportunities, career mobility.
  • Education reimbursement for continued learning.
  • Training and development programs.
About Honda

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.