Storage Industry Professional

3 weeks ago


West Linn, Oregon, United States Public Storage Full time
Job Highlights:

Join our dynamic team at Public Storage as a Customer Service Representative and take advantage of this exciting opportunity As a key member of our staff, you will provide exceptional customer service and support to internal and external customers, including answering phone calls, responding to emails, and resolving customer complaints.

About the Role:

The Customer Service Representative will be responsible for conducting daily storage unit inspections to ensure inventory and availability are accurate and up-to-date. They will also assist customers with their storage needs, including selling packing and moving supplies, and making recommendations on storage unit sizes and types. In addition, they will maintain accurate records and reports, including cash drawer audits and bank deposits.

Key Responsibilities:

- Provide exceptional customer service to internal and external customers.
- Conduct daily storage unit inspections to ensure accuracy and up-to-date information.
- Assist customers with their storage needs, including selling packing and moving supplies.
- Maintain accurate records and reports, including cash drawer audits and bank deposits.

Requirements:

- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of customer service experience, preferably in a retail or sales environment.
- Valid driver's license and reliable transportation required; mileage reimbursement available.
- Ability to lift/move items weighing up to 35 pounds and work in outdoor environments with varying weather conditions.

Salary: $16.50 per hour (estimated annual salary: $34,200)

Benefits:

- Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, sick time, and flex spending.
- Opportunity for performance-based bonuses and career growth within the company.
- On-site company housing available at many locations for eligible employees.

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