Mobile Service Technician

2 weeks ago

Nashville, Tennessee, United States UNEX Corporation Full time
Job Description

At UNEX Corporation, we are seeking a highly skilled and experienced Mobile Service Technician to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and technical support to our clients in the states of North Carolina and South Carolina.

Key Responsibilities:

  • Travel throughout the assigned territory to call on regular and prospective customers to solicit and perform repair and calibration needs, as well as to provide technical consultations.
  • Initiate contact with prospective customers to grow new business through cold calls, networking, and leads.
  • Work with HYTORC Bolting Specialists within the assigned territory to ensure territory growth.
  • Combine technical experience with company training to address customer needs, including troubleshooting and maintenance of mechanical, hydraulic, pneumatic, electric, and manual tools, pumps, and equipment.
  • Provide required reporting to the Repair Manager as to schedule updates, tasks completed, market information, and activity reports detailing weekly accomplishments.
  • Work with the Repair Manager and service team members, and customers to meet the growing day-to-day repair requirements.
  • Driven to exceed goals and Key Performance Indicators as outlined by the Repair Manager.
  • Provide support as needed to area managers for the growth of sales and service opportunities.
  • Checks tools for safety decals and safe operating features and maintains an accurate schedule and record of maintenance.
  • Assist in familiarizing and training customers on tool operation and maintenance.
  • Demonstrates orientation toward excellent customer service by conducting daily activities, communications, and interactions in a cooperative, positive, and professional manner.
  • Completes all necessary paperwork for repairs and calibrations.
  • Responsible for checking in inventory to ensure that parts and tools are available for customers. Maintain accurate inventory records, including detailed quarterly inventories of all parts and equipment.
  • Ensure vehicle conforms to safety standards by following through with scheduled repairs and maintenance.

Requirements:

  • High School diploma
  • 3 years of hands-on mechanical/technical experience.
  • Proven track record of customer service/sales success.
  • Proven track record of working independently and within a team environment.
  • Self-motivated and driven to succeed.
  • Ability to fill and manage schedule.
  • Excellent technical, communication, and organizational skills.
  • Clean and valid driver's license.
  • A safe, preferably covered, space at or near your home to keep the van overnight.

Benefits:

  • Health Insurance / Dental Insurance / Vision Insurance / Paid Time Off /

Compensation:

Base Salary + Commission

Join us and find out why UNEX Corporation is a great place to work

Apply now and submit a cover letter detailing why you are the right person for this role

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