Optical Care Specialist

4 days ago


Cerritos, California, United States EssilorLuxottica Full time

Job Overview

As an Optical Care Specialist at EssilorLuxottica, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest standards of quality in eye care. We are committed to taking care of our patients and customers, and we're looking for someone who shares our passion for providing top-notch service.

Key Responsibilities

  • Cultivate existing customer relationships and build new ones to consistently deliver sales plans and company objectives.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings that meet our customers' needs.
  • Assist patients in selecting frames and coordinate frame measurements to ensure a perfect vision solution.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed.
  • Promote a positive store environment by fostering strong relationships with peers, management, doctors, and support staff.

Required Skills and Qualifications

  • Bachelor's degree or equivalent required; experience in retail or customer service preferred.
  • Familiarity with point-of-sale systems, computers, and calculators; basic phone and math skills essential.
  • Ability to sell through effective use of sales skills and accountability for sales results.
  • Strong communication skills (oral and written) and self-motivation.
  • Demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Benefits

  • Competitive salary range: $16.14 - $22.39 per hour, based on location, experience, qualifications, skills, and local minimum wage requirements.
  • Opportunities for bonus and commission plans, plus a comprehensive total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts.

EEO Statement

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.


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