Patient Experience Coordinator

2 weeks ago


Reno, Nevada, United States AYR Wellness Full time
About the Job

This role offers an exciting opportunity to join our dynamic team as a Dispensary Receptionist. As a key member of our dispensary team, you will be responsible for delivering exceptional customer service and ensuring seamless interactions across all touchpoints.

Responsibilities
  • Provide world-class service, addressing inquiries, concerns, and needs in a timely and professional manner.
  • Process patient check-ins, manage front-desk operations, and maintain accurate records.
  • Foster positive relationships with internal stakeholders, vendors, and external partners, promoting a culture of collaboration and mutual respect.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of experience in a retail or hospitality environment preferred.
  • Prior customer service experience in a similar setting is essential.
What We Offer
  • A competitive salary range of $40,000 - $55,000 per year, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

At AYR Wellness, we're passionate about creating a workplace culture that supports the unique talents and strengths of each individual. Join us and become part of a dynamic team that's shaping the future of our industry.



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