Logistics Coordinator
3 weeks ago
UNFI is seeking a skilled Warehouse Dispatcher to join our team. As a key member of our distribution team, you will be responsible for dispatching trucks for on-time departure, monitoring drivers, and collaborating with customer care for late truck notifications.
Key Responsibilities
- Schedule and manage truck dispatches to ensure timely departures
- Monitor shipping and route progress in SCI and PeopleNet Link
- Verify on-time arrivals and communicate with customers as needed
- Process customer invoices and assemble delivery paperwork
- Collaborate with customer care for late truck notifications and service escalations
- Sort, separate, and file invoices, route packets, and driver inspections
- Complete data entry of equipment information, driver start/end times, and actual delivery times
- Handle all incoming calls and emails
- Re-dispatch drivers as needed for coverage and to support on-time deliveries
- Dispatch repair services for equipment break downs and handle accident reporting procedures
- Maintain a clean and safe working environment
- Report violations of company policy to supervisor
Requirements
- Transportation/dispatch experience preferred but not required
- Knowledge of safety guidelines and ability to react to fast-paced, stressful situations
- Ability to prioritize and work independently with good organizational and time management skills
- Good communication skills, including the ability to effectively communicate with all levels of employees
- Astute, close attention to detail
- Proficient in Microsoft Office Applications
- Familiar with delivery routes and DOT rules and regulations
- Understanding of procedures in other areas of the warehouse for a more global understanding of all processes
Work Environment
The majority of work is performed in a temperature-controlled office environment. Incumbent may sit for long periods of time at desk or computer terminal. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties. Infrequently exposed to temperatures ranging from 20 degrees to 90 degrees Fahrenheit in the dock area or outside the work area. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
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