Real Estate Support Specialist

1 day ago


Brooklyn, New York, United States HL Property Management LLC Full time
Job Title: Real Estate Support Specialist

About the Role:
The Receptionist and Administrative Assistant plays a crucial role in supporting the day-to-day operations of HL Property Management LLC. This position involves front-line customer service, administrative support, and organizational duties to ensure the office runs smoothly.

Responsibilities:
  • Greet clients, visitors, and potential buyers with a professional and welcoming attitude.
  • Answer and direct phone calls, take messages and provide accurate information as needed.
  • Manage the front desk area, ensuring it is neat, organized, and stocked with necessary materials.
  • Schedule appointments and manage the calendar for agents, managers, and clients.
  • Handle incoming and outgoing mail, packages, and courier services.
  • Ensure all visitors sign in and are directed appropriately.
  • Assist with client inquiries by phone, email, or in person regarding properties, listings, or services.
  • Assist with real estate documents, contracts, and forms.
  • Maintain the office filing system.
  • Help with marketing materials (flyers, listings).
  • Enter data into the CRM system and update client information.
  • Provide general office support (data entry, photocopying, etc.).
  • Provide exceptional customer service to clients and prospective clients.
  • Manage inquiries related to listings, services, or properties and direct them to appropriate agents or departments.
  • Assist clients with paperwork, scheduling appointments, and general inquiries.
  • Coordinate meetings between agents and clients, providing scheduling support.
  • Order and manage office supplies.
  • Help coordinate office meetings and activities.
  • Ensure office equipment is working properly.


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