Real Estate Support Specialist
1 day ago
About the Role:
The Receptionist and Administrative Assistant plays a crucial role in supporting the day-to-day operations of HL Property Management LLC. This position involves front-line customer service, administrative support, and organizational duties to ensure the office runs smoothly.
Responsibilities:
- Greet clients, visitors, and potential buyers with a professional and welcoming attitude.
- Answer and direct phone calls, take messages and provide accurate information as needed.
- Manage the front desk area, ensuring it is neat, organized, and stocked with necessary materials.
- Schedule appointments and manage the calendar for agents, managers, and clients.
- Handle incoming and outgoing mail, packages, and courier services.
- Ensure all visitors sign in and are directed appropriately.
- Assist with client inquiries by phone, email, or in person regarding properties, listings, or services.
- Assist with real estate documents, contracts, and forms.
- Maintain the office filing system.
- Help with marketing materials (flyers, listings).
- Enter data into the CRM system and update client information.
- Provide general office support (data entry, photocopying, etc.).
- Provide exceptional customer service to clients and prospective clients.
- Manage inquiries related to listings, services, or properties and direct them to appropriate agents or departments.
- Assist clients with paperwork, scheduling appointments, and general inquiries.
- Coordinate meetings between agents and clients, providing scheduling support.
- Order and manage office supplies.
- Help coordinate office meetings and activities.
- Ensure office equipment is working properly.
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