Personal Banker

We are seeking a highly motivated and customer-focused Personal Banker to join our team at PNC Financial Services Group. As a Personal Banker, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

• Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, including outbound calling, service-to-sales, and lobby engagement.
• Financial Solutions: Collaborate with ecosystem partners to grow customers' share of wallet and position PNC solutions to drive new revenue and customer loyalty.
• Customer Experience: Deliver a full PNC conversation with every client interaction to identify appropriate financial solutions and leverage ecosystem partnerships to acquire, expand, and retain relationships.
• Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
• Operational Excellence: Participate in branch daily operations, ensuring they are completed in an efficient and accurate manner.

• Customer Focus: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk: Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to and support PNC's Enterprise Risk Management Framework.

• Accountability: Demonstrated ability to take ownership of customer relationships and drive results.
• Banking Knowledge: Strong understanding of banking products and services.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving: Ability to analyze complex customer needs and develop effective solutions.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans, and more.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you require an accommodation to participate in the application process, please contact us via email at [accommodation email].