IT Specialist

Job Summary:

CVS Health is seeking an IT Specialist to join our team. As an IT Specialist, you will be responsible for the general maintenance and troubleshooting of the facility's terminals, computers, monitors, printers/copiers, Radio Frequency (RF) handheld devices, and telephones.

Key Responsibilities:

• Troubleshoot and train others on new software, systems, or additions to CVS operations.
• Perform assigned preventive maintenance of all electronic systems and components.
• Read, comprehend, and interpret technical reference manuals.
• Maintain all service provisions for both DCs (WDC & NSDC).
• Maintain a monthly calendar in our Data Room SharePoint site on all routine maintenance within our DCs.
• Install and/or modify existing images for different RF devices.
• Interact professionally with outside vendors, Management, and Corporate.
• Do a scheduled Plan Maintenance on TCA cabinets, and other DC IT assets.
• Meet department deadlines. Maintain follow up and follow through.
• Answer calls and pages professionally and courteously. Complete requests in a timely manner.
• Keep manager informed on a timely basis.

Requirements:

• 1+ years of professional experience, preferably in manufacturing or distribution environment.
• Familiarity working in a MDF (Main Data Frame) and IDF (Intermediate Data Frame) rooms.
• Intermediate computer components knowledge.
• Familiarity with different Internet browsers such as Chrome, Edge.
• Ability to set up and configure computers, including mapping of shared drives, installing printers, and setting up desktop shortcuts.
• Familiarity with MS Office 365 applications.
• Ability to learn quickly and be able to troubleshoot and adapt to a variety of technical situations.
• Professional telephone etiquette.
• Good written and verbal communication skills.
• Knowledge of basic mathematics.

Benefits:

CVS Health offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

Work Environment:

This position has an occasionally-medium heavy lifting requirement of lbs., 32% of time. Occasional very heavy lifting requirement of up to 75 lbs., 32% of time. Other physical activities include walking, standing, climbing (32%).

Education:

Verifiable High School diploma or GED or IT certification.

Pay Range:

The typical pay range for this role is: $38.82. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.