Cashier
4 weeks ago
Create an exceptional customer experience through outstanding service and a safe, clean environment. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities- Provide visible and engaging customer service, greeting and assisting customers promptly.
- Process customer transactions efficiently and accurately through the check lane.
- Understand and operate the Point of Sale (POS) system, handling various tenders and checkout procedures according to company policy.
- Adhere to company guidelines on cash shortages and overages, working to control loss and maintain a secure environment.
- Understand and adhere to guidelines on restricted sale items, such as alcohol and tobacco products.
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues, notifying store management.
- Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Create an environment that welcomes and appreciates customers, answering questions about products sold within the department and throughout the store.
- Adhere to all local, state, and federal laws, and company guidelines.
- Perform the essential functions of this position with or without reasonable accommodation.
- Customer service experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Kroger is a leading grocery store chain with a history of innovation and a commitment to creating amazing experiences for customers, communities, and associates. We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.
About the TeamWe offer a full plate of benefits that promote physical, emotional, and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts, and opportunities to learn, grow, and advance. Our associates also help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity, and Inclusion plans.
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