Senior User Experience Designer

3 weeks ago

San Francisco, California, United States Early Warning Services Full time
Job Title: Senior User Experience Designer

We are seeking a highly skilled Senior User Experience Designer to join our team at Early Warning Services. As a key member of our design team, you will be responsible for designing intuitive, innovative, and beautiful products that people love.

Key Responsibilities:

  • Lead with customer obsession, guide towards high-craft user experience and strategically leverage user research.
  • Be a key member of the Product team and responsible for its operating structure and team culture.
  • Work closely with design, technology, and product teams, to establish an experience framework for our products and services.
  • Frame problems through a strategic lens to inform solutions.
  • Explore divergent perspectives to inform design decisions.
  • Create mockups and prototypes, from discovery through execution.
  • Prioritize customer-first outcomes in decision-making conversations.
  • Participate in and occasionally lead user research sessions.
  • Guide teams in distilling customer feedback into product ideas and refinements.
  • Proactively address situations of ambiguity to keep teammates inspired and productive.
  • Share work regularly to advance the role of design across our organization.
  • Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Requirements:

  • Education and/or experience typically obtained through completion of a bachelor's degree in UX/UI Design, Research or related fields.
  • 5+ years of work experience with a focus on product design and UI across a variety of platforms, including web, and mobile.
  • Demonstrable success as a designer with complex, data-intensive products and services with a strong online design portfolio.
  • A command of visual and communication design principles.
  • Experience in designing mobile app experiences from start to finish as a product designer with familiarity of mobile development.
  • Enthusiasm for an iterative design process inspired by group critique.
  • A great eye for detail, demonstrate creative and innovative problem-solving.
  • Ability to contribute to detailed product requirements.
  • Highly skilled in design tools (Figma, Sketch, Photoshop).
  • Able to clearly communicate concepts and designs through sketches, wireframes, high fidelity comps, and prototypes.
  • Able to function independently and in a team environment with solid collaboration skills.
  • Strong communication skills and the ability to stay highly organized are critical. Excellent written, verbal, and presentation skills.
  • A passion for Payment and Commerce is needed.
  • Ability to have fun and build a culture of belonging, wellness, diversity, inclusion, and career growth for the product design organization.
  • You should be a self-starter, self-motivated, and able to work independently and perform multiple tasks under minimal supervision.
  • Experience presenting to and collaborating with senior-level stakeholders.
  • Experience leading design critiques with remote team members.
  • Background and drug screen.

Preferred Qualifications:

  • Previous experience working in e-commerce & financial tech environment is a plus but not a requirement.
  • Experience participating in generative and evaluative research activities.

Benefits:

  • Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave.
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

Early Warning Services is an affirmative action and equal opportunity employer.

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