Customer Service Representative

7 days ago


Piqua, Ohio, United States Dunham's Full time

About Us

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Dunhams Sports is a family-owned business that has been serving the Midwestern community for over 80 years. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the region's leading sporting goods retailers.

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Job Description

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We are seeking a Customer Service Representative to join our team. As a key member of our sales floor, you will provide exceptional customer service, answer questions about products, and resolve issues in a professional and courteous manner.

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Responsibilities

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  • Provide outstanding customer service and ensure a positive shopping experience">
  • Answer questions about products and provide recommendations to customers">
  • Resolve customer complaints and concerns in a timely and effective manner">
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Requirements

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To be successful in this role, you should possess:

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Education and Experience

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High school diploma or equivalent required; prior retail experience preferred

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Skill Requirements

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Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues

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Familiarity with Point of Sale systems and basic math skills

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Ability to work a variety of shifts, including nights, weekends, and holidays

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Estimated Salary

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$16.00 - $19.00 per hour, depending on experience

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Benefits

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Discounts on merchandise, flexible scheduling, and opportunities for advancement



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