Customer Experience Specialist

3 weeks ago


Jackson, Wyoming, United States United Ground Express Full time
About the Job

This is an exciting opportunity to join our team as a Customer Experience Specialist at Jackson Hole Airport in Wyoming. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer experiences to our passengers.

You will be responsible for greeting passengers, handling their inquiries, and resolving any issues that may arise during their travel experience. The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

About the Role:

  • Act as a single point of contact for passengers, responding to their inquiries and resolving their concerns in a timely and professional manner.
  • Work closely with other team members to ensure seamless coordination and effective communication.
  • Maintain a clean and organized workspace, adhering to all health and safety protocols.

Requirements:

  • Must be at least 18 years old and authorized to work in the United States without sponsorship.
  • High school diploma or equivalent required; degree in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to pass all pre-screening clearances applicable to position qualifications.

What We Offer:

  • Competitive salary: $50,000 - $60,000 per year, depending on experience.
  • Generous benefits package, including health insurance, retirement savings plan, and paid time off.
  • Career advancement opportunities within a growing and dynamic organization.


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