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Field Service Team Lead
3 weeks ago
We are seeking an experienced and skilled individual to join our team as a Service Advisor. This role involves overseeing the daily operations of our service department, ensuring quality work and total customer satisfaction.
As a Service Advisor, you will process work orders, interact with customers, and supervise technicians to meet our high standards. You will also develop strategies for maximizing profitability and minimizing expenses, setting our agriculture business up for future success.
The ideal candidate will have 3+ years of experience with John Deere service department operations, working knowledge of standard job pricing, commission-based compensation, and basic service department financial principles. They will also possess strong communication skills, attention to detail, and organizational abilities.
We offer a competitive salary of $45,000 - $65,000 per year, plus an excellent benefits package that includes:
- A 401(k) with company match
- Profit-sharing
- Health, dental, vision, and life insurance
- An HSA and FSA
- Parental leave
- PTO (up to 24 days per year)
- 8 paid holidays
- Deere Employee Credit Union member
- Viaero or Verizon personal cell phone discounts
- TapCheck (same-day pay)