Service Advisor

Job Summary:

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be responsible for driving sales success in our Truck Care facilities through exceptional customer service, leadership, and salesmanship.

Key Responsibilities:

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.

Requirements:

• 6 months of customer service or sales experience preferred.
• Valid driver's license with a clean safety record.
• Pass a drug screening and medical exam as per regulations.

Our Culture:

We are committed to providing a positive and inclusive work environment. As a Service Advisor, you will have the opportunity to work with a diverse team and contribute to the success of our company.

About Love's:

Love's Travel Stops and Country Stores is a family-owned and operated business with over 40,000 team members in North America and Europe. We are dedicated to providing exceptional customer service and innovative products to our customers.