Customer Experience Associate

4 days ago


Watertown, New York, United States Torrid Full time

At Torrid, we are seeking a highly skilled Customer Experience Associate to join our Salmon Run Mall team. This role is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer service.

About the Role:
  • This position is responsible for providing personalized experiences for customers, ensuring they feel valued and confident in their shopping journey.
  • The successful candidate will be expected to maintain visual standards on the sales floor, creating an engaging and inviting store environment that drives sales growth.

We estimate the salary for this role to be around $12.50 per hour, reflecting the dynamic nature of our retail environment.

Key Responsibilities:
  1. Process transactions accurately and efficiently while utilizing sales, promotion, and product knowledge to increase add-on sales.
  2. Assist with stockroom organization and maintenance to ensure seamless inventory management.
  3. Cover the sales floor and provide exceptional customer service, meeting and exceeding customer expectations.
Benefits:
  • A competitive salary
  • A dynamic and fast-paced work environment


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