Senior Network Engineer

1 month ago


Hiram, Maine, United States Great Lakes Cheese Full time
Job Overview

As a Senior Network Engineer at Great Lakes Cheese, you will play a critical role in analyzing, implementing, configuring, and maintaining our complex network infrastructure to ensure low-latency, high-performance, and high-availability systems.

This role is responsible for all aspects of our IT network, including analyzing and troubleshooting system-related issues, identifying, evaluating, and developing system solutions, and providing systems support.

Your responsibilities will include working with IT colleagues to develop strategic and operational plans to introduce and deploy new network and data center infrastructure, ensuring security, availability, performance, quality, and responsiveness.

As the Senior Network Engineer, you will hold a pivotal role in the initiative to transform and modernize our enterprise network and telephony environment to address the increasingly complex needs of resilience and cybersecurity.

Key Responsibilities
  • Design and Implement Network Solutions:
    • Gather business requirements needed to design, implement, and deliver complex technical projects within a defined scope and schedule, covering all aspects of the IT and OT network, including LAN, WAN, WLAN, SD-WAN, VPNs, NAC, and Zero Trust technologies.
    • Install and configure routers, switches, firewalls, and other network devices as needed.
    • Implement network engineering guidelines and best practices regarding performance, reliability, resilience, security, and scalability.
  • Network Support:
    • Maintain and support all GLC networks, including corporate office and manufacturing plant industrial networks, wide area network, and wireless network.
  • Monitoring and Performance Optimization:
    • Provide technical and administrative environment monitoring throughout the enterprise, including network, security, server, virtualization, and critical services as well as critical applications.
    • Proactively monitor network performance and integrity, seeking to provide the business with 99.997% uptime.
  • Troubleshooting and Issue Resolution:
    • Rapidly diagnose and resolve network-related incidents and outages to minimize downtime and maintain uninterrupted business operations.
    • Perform Root Cause Analysis (RCA) when issues occur and provide mitigations or solutions to prevent future issues from occurring as part of an ongoing improvement process.
    • Participate in on-call responsibilities and responses to emergency production issues.
    • Participate in relevant Disaster Recovery and Business Continuity planning to ensure outages are minimized as well as in any necessary efforts to ensure the ongoing operation of the business in the event of a disaster.
  • Security:
    • Implement robust security measures to safeguard company IT infrastructure and protect against cyber threats and attacks.
    • Create, oversee, and test security measures (e.g., access authentication, rights management, etc.).
  • Collaboration with Cross-Functional Teams:
    • Work closely and collaborate with other functional areas, including system administration, IT support, operations, applications, engineering, MES, and other GLC personnel to understand requirements and provide network solutions that align with business needs.
  • Network Capacity Planning:
    • Conduct regular capacity planning assessments to anticipate future requirements and propose improvements and solutions that might be necessary to ensure the network can scale to accommodate growing demands.
    • Suggest network improvements to improve performance, capacity, and scalability while providing documented benefits.
  • Documentation:
    • Develop design documents and configuration/installation instructions for a wide variety of network equipment.
    • Create diagrams and other documentation artifacts to ensure that knowledge is shared freely among the members of the Network Engineering team as well as the greater IT team when needed.
  • Stay Updated with Industry Trends:
    • Keep abreast of the latest networking technologies, trends, and best practices, and evaluate their potential application to improve GLC's infrastructure.


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