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Clinical Unit Supervisor
2 months ago
The Clinical Unit Supervisor is a skilled and experienced professional Registered Nurse (RN) responsible for delivering exceptional patient care and managing Medical-Surgical and Telemetry Nursing care. Reporting to the Nurse Manager of Medical Surgical Nursing, the Clinical Unit Supervisor has 12-hour accountability for organizing, planning, directing, coordinating, and providing high-quality, individualized patient/family-centered care based on the Watson Model of Care.
Key Responsibilities- Pre-Opening Responsibilities:
- Attend Super User training for the Care Collaborative System.
- Participate in integrated testing for the Care Collaborative System.
- Assist in the Care Collaborative System training for new employees.
- Assist with unit set-up of equipment, supplies, patient rooms, etc.
- Assist with unit orientation of new employees.
- Assist with creating useful How To handouts for the Care Collaborative System.
- Post-Opening Responsibilities:
- Demonstrate positive interpersonal relationships while acting as the primary liaison to Medical Staff and other personnel.
- Demonstrate teamwork and collaboration with Care Management when facilitating the admission, transfer, and discharge of patients.
- Anticipate staffing needs and move proactively to respond to them.
- Assume shift accountability by setting measurable goals and objectives so that sensitive, caring, optimum quality, and cost-effective care is delivered in an environment of compassion and respect through effective and efficient teamwork and rounding.
- Assign patient beds based upon patient condition, physician orders, unit capacity, and available staffing.
- Determine appropriate assignments of unit personnel on each shift, by considering each employee's skills, abilities, competencies, experiences, and expertise, given such factors as staffing ratio, patient census, acuity level, complexity of treatment, and language needs.
- Assign break times for each employee and relieve each licensed personnel for breaks in compliance with Title 22 regulations.
- Deliver direct patient care at times in response to the needs of the unit in accordance with the duties and responsibilities of a staff Registered Nurse.
- Maintain a safe and clean environment that complies with regulatory standards, including Patient Safety Goals.
- Maintain a positive work environment, act as a good role model for the staff, and promote service excellence that will maintain/improve customer satisfaction.
- Actively resolve complaints and/or conflicts involving patients, patients' visitors/families, and physicians.
- Assist in the interview process of applicants for unit positions and make recommendations to the Nurse Manager.
- Ensure that all new hires have competency and orientation packet completed within 90 days from start date.
- Contribute to the counseling process as directed by the Nurse Manager.
- Assist with the performance evaluation of employees and make recommendations as needed.
- Assist Nurse Manager in reviewing payroll in Kronos time for employees, including entering corrections as needed.
- Responsible for notifying Administration, Nurse Manager, House Supervisor, and Risk Manager of risk events and follow up as appropriate.
- Participate in the implementation of the unit-specific Quality and Performance Improvement Plan, completes monitoring forms, and reports findings to the Nurse Manager.
- Maintain intimate knowledge of Medical Surgical and Telemetry policies and procedures and act as a resource for the RNs on the units.
- Assist Unit Manager with Electronic schedule by balancing schedule per protocol.
- A. Education:
- Bachelor of Sciences degree in nursing (individuals hired without a BSN will be required to complete a degree program within 5 years of their hire date).
- B. Qualifications/Experience:
- Minimum of three (3) years of clinical nursing experience in Medical/Surgical/Telemetry nursing with regard to regulatory guidelines and standard of practice; minimum one (1) year of Clinical Unit Supervisor experience.
- Current California Nursing license.
- Certification in Medical/Surgical Nursing preferred.
- Basic EKG Competence.
- C. Special Skills/Knowledge:
- Bilingual skills preferred (Spanish).
- Basic computer skills.
- Current Basic Life Support (BLS).
- Current Advanced Cardiac Life Support (ACLS).
- Experience with Electronic Medical Record preferred.
