Application Support Specialist

4 days ago

Manchester, New Hampshire, United States University System Of New Hampshire Full time
Job Summary

We are seeking a highly skilled Application Support Engineer to join our team at the University System of New Hampshire. As a key member of our Operations Support and Application Security team, you will be responsible for providing technical support for enterprise-level application systems, with a primary focus on Workday.

Key Responsibilities
  • Provide technical support for enterprise-level application systems, including Workday, to technical and functional users.
  • Maintain high availability of business applications and services by facilitating the analysis, diagnosis, and resolution process for high-profile and complex issues.
  • Engage vendors as required and ensure all communications are appropriate for the target audience.
  • Monitor and triage integration-related issues between our service line applications and 3rd party applications.
  • Support Application Security configurations and act as a gatekeeper for sensitive data.
  • Respond to general questions about our service lines and trouble tickets in a timely manner.
  • Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue.
  • Prioritize multiple, open issues.
  • Follow best practices for change control of proposed solutions.
  • Document issue triage as troubleshooting progresses and resolution.
  • Maintain service reports.
Requirements
  • Bachelor's degree and three years of experience in the information technology field, or Associate's degree and six years of experience, or a combination of education and experience equal to eight years.
  • Knowledge of and experience working with ITSM practices and software systems to support those practices.
  • Experience supporting ERP systems, such as Workday, Ellucian Banner, or Colleague.
  • Experience with accessing and developing against enterprise database systems, including Oracle, SQL Server, and MySQL.
  • Application development experience using Python, Java, Ruby,.Net, or other modern programming languages.
  • Experience managing application security and knowledge of information security best practices.
  • Ability to work collaboratively and prioritize workload and multitask in a fast-paced environment.
Preferred Qualifications
  • Experience supporting Workday HCM/FIN and Workday Student.
  • Experience supporting document management platforms, such as Laserfiche or Xtender.
  • Experience using iPaaS solutions, such as Boomi, Informatica, or Mulesoft.
  • Knowledge of identity management and accounts management practices.
  • Experience with TeamDynamix or other enterprise-grade service management products.
  • Experience working within a higher education IT environment.
What We Offer

We offer a comprehensive benefits package, including medical, dental, retirement, tuition, and paid time off. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Dialysis Nurse Specialist

    1 month ago

    Manchester, New Hampshire, United States HealthCare Support Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at HealthCare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Summary:This is a local contract nursing job in Manchester, New Hampshire, requiring a...

  • Cross Categorical Support Specialist

    3 days ago

    Manchester, New Hampshire, United States Community Unit School District 300 Full time

    Job Title: Cross Categorical Support SpecialistWe are seeking a highly motivated and dedicated Cross Categorical Support Specialist to join our team at Community Unit School District 300.Job Summary:The Cross Categorical Support Specialist will provide support to students with diverse needs, including those with autism and other special education...

  • Technical Support Specialist II

    4 weeks ago

    Manchester, New Hampshire, United States Panera Bread Full time

    About the JobThe Technical Support Specialist II provides Tier II desktop support for SolutionHealth, responsible for deploying, maintaining, and managing desktops, laptops, printers, and mobile devices for staff use.Key ResponsibilitiesDiagnose and resolve complex technical and application issues, in-person and remotely.Respond to support requests via...

  • Behavior Support Specialist

    3 hours ago

    Manchester, New Hampshire, United States The Granite YMCA Full time

    Job Title: Behavior Support SpecialistThe Granite YMCA is seeking a highly skilled Behavior Support Specialist to join our team at the Downtown Manchester location. This role is a vital part of our Early Learning program, supporting staff in managing child behavior and promoting a positive learning environment.Key Responsibilities:Provide training and...

  • Technical Support Specialist II

    2 weeks ago

    Manchester, New Hampshire, United States Panera Bread Full time

    About the JobWe are seeking a skilled Technical Support Specialist II to join our IT department. As a key member of our team, you will provide Tier II desktop support for our organization, ensuring the smooth operation of our desktops, laptops, printers, and mobile devices.ResponsibilitiesDeploy, maintain, and manage desktops, laptops, printers, and mobile...

  • Product Support Specialist

    2 weeks ago

    Manchester, New Hampshire, United States CoWorx Staffing Services Full time

    Job DescriptionAre you a tech-savvy problem solver with a passion for helping others? Do you enjoy working hands-on with cutting-edge machines and providing top-notch customer support?We're looking for a skilled Product Support Specialist to join our team at CoWorx Staffing Services. As a key member of our support team, you will be responsible for providing...

  • Product Support Specialist

    3 weeks ago

    Manchester, New Hampshire, United States CoWorx Staffing Services Full time

    Job DescriptionAre you a tech-savvy problem solver with a passion for helping others? Do you enjoy working hands-on with cutting-edge machines and providing top-notch customer support?We're looking for a skilled Technical Support Specialist to join our team at CoWorx Staffing Services. As a key member of our team, you will be responsible for providing expert...

  • Training for Specialist in Application Development for Computer Science

    4 weeks ago

    Manchester, New Hampshire, United States Nebula Ventures Full time

    What We Offer:We provide a comprehensive training program for aspiring specialists in application development for computer science. Our training covers various programming languages, including Java, C++, and Ruby, as well as programming environments and database languages. You will have the opportunity to plan, develop, and test IT applications, gaining...

  • Client Support Specialist

    4 weeks ago

    Manchester, New Hampshire, United States Western & Southern Life Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Western & Southern Life. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesProvide...

  • Healthcare Support Specialist

    1 month ago

    Manchester, New Hampshire, United States SolutionHealth Full time

    Job Summary:We are seeking a dedicated and compassionate Healthcare Support Specialist to join our team at SolutionHealth. As a key member of our care team, you will play a vital role in providing high-quality patient care and support in the comfort of patients' homes.Key Responsibilities:Perform delegated nursing, homemaking, and other delegated duties for...

  • Administrative Support Specialist

    30 minutes ago

    Manchester, New Hampshire, United States Brady Sullivan Properties Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Brady Sullivan Properties. As a key member of our department, you will be responsible for providing exceptional administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to the...

  • Peer Support Specialist

    3 days ago

    Manchester, New Hampshire, United States THE MENTAL HEALTH CENTER OF GREATER MANCHESTER INC Full time

    About The Mental Health CenterWe are a leading provider of mental health services in Manchester, NH, dedicated to helping individuals achieve mental wellness and recovery. Our team of experts is committed to delivering high-quality care and support to our clients.Job SummaryWe are seeking a Peer Support Specialist to join our team. As a Peer Support...

  • Office Support Specialist

    4 weeks ago

    Manchester, New Hampshire, United States THE MENTAL HEALTH CENTER OF GREATER MANCHESTER INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at The Mental Health Center of Greater Manchester Inc. This is a full-time position responsible for providing administrative support to our Bedford Counseling Associates and Medication Services Programs.Key ResponsibilitiesOpen the office daily and...

  • Clinical Medical Support Specialist

    4 weeks ago

    Manchester, New Hampshire, United States All Medical Personnel Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Clinical Medical Support Specialist to join our team at All Medical Personnel. As a Clinical Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.Key Responsibilities: • Usher clients from the waiting room and collect...

  • Clinical Medical Support Specialist

    2 weeks ago

    Manchester, New Hampshire, United States All Medical Personnel Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Clinical Medical Support Specialist to join our team at All Medical Personnel. As a Clinical Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our clients. Key Responsibilities: • Usher clients from the waiting room and collect a...

  • After-school Support Specialist in North Manchester

    4 weeks ago

    Manchester, New Hampshire, United States Wyndy LLC Full time

    Job DescriptionWe are seeking a dedicated and experienced individual to join our after-school program team in North Manchester. As an after-school support specialist, you will play a vital role in providing guidance and support to students, fostering a positive learning environment, and ensuring their safety.Key ResponsibilitiesGuide students in various...

  • Clinical Medical Support Specialist

    2 weeks ago

    Manchester, New Hampshire, United States All Medical Personnel Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Clinical Medical Support Specialist to join our team at All Medical Personnel. As a Clinical Medical Support Specialist, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to provide exceptional patient care and support to our...

  • Business Application Specialist

    4 weeks ago

    Manchester, New Hampshire, United States N. Harris Computer Corporation - CAD Full time

    {"title": "Business Application Consultant", "description": "At N. Harris Computer Corporation - CAD, we are seeking a skilled Business Application Consultant to join our team. As a key member of our Professional Services team, you will play a crucial role in implementing billing software solutions for our clients in the Utility industry. Key...

  • Senior Perioperative Support Specialist

    2 weeks ago

    Manchester, New Hampshire, United States Dartmouth Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Perioperative Support Specialist to join our team at Dartmouth Health. As a key member of our Ambulatory Surgical Center, you will play a vital role in ensuring the smooth operation of our perioperative services.Key ResponsibilitiesObtain and maintain case carts, supplies, and equipment necessary...

  • After-School Support Specialist

    4 days ago

    Manchester, New Hampshire, United States Wyndy LLC Full time

    Job SummaryWe are seeking a dedicated and compassionate individual to join our team as an After-School Support Specialist at Wyndy LLC in Manchester, NH. This role involves providing a safe and supportive environment for students during their after-school hours, helping them with their homework, and promoting learning and social development.Key...