Customer Service Representative for Medical Equipment

3 weeks ago


Brentwood, California, United States Lift & Transfer Specialists, Inc. Full time
Join Our Team as a Customer Service Representative

Lift & Transfer Specialists, Inc. is seeking an experienced customer service professional to join our team. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, answering their questions, and resolving any issues they may have with our medical equipment.

About the Role:

  • Provide top-notch customer service to clients via phone, email, and online chat
  • Analyze customer inquiries and resolve issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex customer complaints
  • Maintain accurate records of customer interactions and resolution
  • Demonstrate a strong understanding of our products and services

Requirements:

  • Minimum 5 years of experience in customer-facing roles, preferably in the medical industry
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and meet deadlines
  • Familiarity with CRM software and Microsoft Office Suite
  • Bilingual Spanish/English a plus

What We Offer:

  • $45,760 - $52,000 per year based on qualifications and experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to make a real difference in people's lives

About Us:

Lift & Transfer Specialists, Inc. has been a leading provider of durable medical equipment since 1997. We pride ourselves on delivering exceptional customer service and helping individuals regain independence and freedom. If you're passionate about making a positive impact, we encourage you to apply for this exciting opportunity.



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