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SALES ASSOCIATE

2 months ago

Southern Pines, North Carolina, United States MOORE COUNTY ABC BOARD Full time
Job Title: SALES ASSOCIATE

Moore County ABC Board is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities:
  • Assist customers with product selection, questions, and recommendations.
  • Maintain working knowledge of controlled beverage industry, products, and regulations.
  • Greet, interact, and monitor customers to ensure a positive shopping experience and assist in loss prevention.
  • Assist with merchandise displays and organization.
  • Ensure the sales floor remains well-stocked, maintained, and clean.
  • Model exceptional customer service.
  • Respond to customer inquiries and refer complaints as necessary.
  • Process sales transactions, handle cash, and process credit card payments.
  • Follow safety, health, and security policies and procedures.
  • Enforce alcoholic beverage laws regarding selling to underage or intoxicated persons.
  • Participate in unloading merchandise from truck, storing items, and organizing it properly.
  • Notify management of needed repairs and safety hazards.
  • Support, in action and speech, the stated goals of the organization.
Requirements:
  • High school diploma or GED required.
  • Experience in retail management.
  • Special consideration given to those with experience within the ABC system.
Preferred Skills:
  • Knowledge of principles and processes for providing exceptional customer service.
  • Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Ability to keep a calm and professional demeanor, especially in stressful situations.
  • Ability to speak, read, and write English in a capacity sufficient to perform the tasks of the position.
  • Ability to discern product codes and names and complete various inventory forms.
  • Ability to count cash and make appropriate changes.
  • Ability to add, subtract, multiply, and divide all units of measure.
  • Ability to express oneself clearly and concisely both orally and in writing.
Work Environment:

The Sales Associate will work in a fast-paced retail environment, interacting with customers and colleagues in a professional and courteous manner. The ideal candidate will be able to work in a team environment, maintain a clean and organized workspace, and adapt to changing priorities and deadlines.

Resume may be sent to: Moore County ABC Board