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Evening Operations Manager

2 months ago


Gardner, Massachusetts, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking an experienced Evening Operations Manager to lead our retail operations during the evening hours. As a key member of our management team, you will be responsible for making decisions that impact store associates, merchandise quality, and customer service.

Key Responsibilities
  • Manage retail operations during the evening hours, ensuring a high level of service to customers and maintaining store appearance and security.
  • Build and maintain strong relationships with associates and customers, promoting a positive and inclusive store culture.
  • Ensure compliance with company policies and procedures, including food safety and security standards.
  • Lead and manage evening shift associates, providing coaching and development opportunities to enhance their skills and performance.
  • Monitor and control company assets, including inventory and merchandise.
  • Collaborate with the management team to achieve financial objectives and drive sales growth.
  • Stay up-to-date with company tools and systems, including MPP, financial reports, and business information systems.
Requirements
  • Department Manager or equivalent experience required.
  • College degree or equivalent preferred.
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.
  • Excellent interpersonal, customer service, and communication skills.
  • Strong understanding of store operations and total store merchandising techniques.
  • Ability to use computers and other communication systems required to perform job functions.
Physical Requirements
  • Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally.
  • Push/pull up to 40 lbs. regularly.
  • Meet established volume and fixed activity standards.
What We Offer

Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.