Auto Parts Specialist

6 days ago


Fort Myers, Florida, United States Sonic Automotive Full time
Key Responsibilities:

The Auto Parts Specialist will be responsible for providing exceptional customer service by assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to our service technicians.

Maintaining optimal inventory levels, collaborating with vendors, and staying informed about the latest automotive advancements are essential duties of this role.

Primary Duties:
  • Provide outstanding customer service by addressing inquiries and offering expert advice on parts selection.
  • Handle phone inquiries and provide information on parts availability, pricing, and compatibility.
  • Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians.
  • Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
  • Monitor and maintain adequate levels of inventory to meet customer demand.
Requirements:
  • 1+ years of experience in an automotive dealership parts department.
  • Strong customer service skills with the ability to build rapport and provide excellent assistance.
  • Familiarity with inventory management systems and basic computer skills.
  • Detail-oriented with excellent organizational and multitasking abilities.
Benefits and Perks:
  • Estimated Salary: $45,000 - $65,000 per year
  • Medical, dental, vision insurance
  • 401k plan with company match
  • Paid Time Off accrual
  • Closed for Thanksgiving day and Christmas day
  • Employee discounts on purchasing and leasing cars


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