Operations Manager
17 hours ago
Venu+ seeks a skilled and enthusiastic Site Operations Lead to ensure the smooth operation of our entertainment venues. As a key member of our team, you will be responsible for coordinating event logistics, maintaining equipment, and providing exceptional guest experiences.
With a focus on delivering unforgettable moments for our guests, this role requires strong leadership skills, attention to detail, and excellent communication abilities.
Responsibilities
- Coordinate event setup, execution, and breakdown to ensure seamless experiences for guests
- Monitor and maintain arcade games, locker systems, and mobility equipment to guarantee optimal functionality
- Train and motivate coworkers to develop a guest-focused team culture
- Manage team workflow, delegate tasks, and act as point of contact in absence of location manager
- Engage with guests, explain game rules, and provide guidance on controls and strategies
- Maintain assigned areas clean, tidy, and organized to create inviting atmospheres for guests
- Evaluate redemption center inventory and ensure it is well-stocked
- Promote an array of enticing prizes, ensuring guests leave with lasting memories
- Adhere to all venue policies and procedures to maintain safe and enjoyable environments
Requirements
- High school diploma or equivalent required
- Previous experience in entertainment or hospitality setting preferred
- 2-4 years of leadership experience beneficial
- Exceptional communication and interpersonal skills essential
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities and attention to detail necessary
- Flexibility to work evenings, weekends, and holidays as needed
- Basic computer skills required
Estimated Annual Salary: $55,000 - $65,000
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