Tasting Room Associate
1 month ago
Job Summary:
We are seeking a highly motivated and customer-focused Tasting Room Associate/Host to join our team at Bently Heritage, L.L.C. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences, educating guests about our spirits, and providing a welcoming atmosphere for all visitors.
Key Responsibilities:
- Welcome and engage with guests, providing a warm and inviting experience
- Lead tastings and educate guests about our spirits, facilities, and history
- Provide exceptional customer service, responding to guest inquiries and resolving any issues
- Handle sales transactions, including operating the cash register and processing purchases
- Assist with maintaining a clean and organized tasting room environment
- Participate in spirit-specific tasks, such as labeling, capping, and bottling
- Assist with providing tours to guests, as needed
Requirements:
- TIPS certification or similar preferred
- WEST certification or similar preferred
- CPR/First Aid Certification preferred
- Alcohol Awareness Card (AAT)
- Valid driver's license with ability to meet company insurance requirements
- High school diploma or equivalent
- 2-3 years of customer service experience or equivalent combination of education and experience
What We Offer:
Bently Heritage, L.L.C. offers a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about spirits and hospitality, we encourage you to apply for this exciting opportunity.
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