Banking Professional

About the Role

Pacific Premier Bank is seeking a highly skilled Banking Professional to join our team. As a Sr Bank Teller, you will be responsible for delivering exceptional customer experiences and contributing to the success of our branch.

Key Responsibilities

• Ensure a high level of delivery in line with the Bank's Client Service Standards.
• Process deposits, withdrawals, check cashing, and other Bank Transactions within assigned limits.
• Balance and maintain cash drawer in accordance with branch performance standards.
• Proactively respond to incoming calls and serve as a customer advocate in researching and resolving errors and answering questions.
• Develop and maintain knowledge of and adhere to all regulatory, compliance, banking policies and procedures applicable to this position.
• Perform account maintenance in accordance with established bank policies and procedures.
• Responsible for reviewing and verifying daily reports assigned by Branch Management.
• Open consumer and business accounts in accordance with established bank policies and procedures.
• Has strong knowledge of the various bank deposit products and services in order to make recommendations and referrals based on customer's needs.
• Uncover cross-sell opportunities internally and with partners through needs-based conversations.
• Meet assigned goals as assigned by branch management.
• Create basic leads list for other internal partners.

Requirements

• 6+ months Banking experience including Bank Teller and Customer Service.
• Able to work from our Atascadero branch Monday - Friday from 8:30AM - 5:15PM.
• Sales experience a plus.