Package Delivery Expert

6 days ago


Castro Valley, California, United States The UPS Store Full time

Job Title: Package Delivery Expert

Job Summary:

The UPS Store is seeking a highly skilled Package Delivery Expert to join our team. As a Package Delivery Expert, you will be responsible for delivering world-class customer service to retail customers by receiving and processing packages, operating equipment, and advising on products and services.

Key Responsibilities:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries, ensuring that every interaction is positive and memorable.

  • Process packages and shipments, utilizing knowledge of packaging materials and shipping options to meet customer needs.

  • Operate equipment, software, and devices in an expert fashion, teaching others as needed to ensure seamless operations.

  • Develop strong relationships with customers, team members, and leadership, fostering a positive and collaborative work environment.

  • Maintain a clean, organized, and safe working environment, adhering to company standards and regulatory requirements.

Requirements:

  • Strong computer skills, including Microsoft Office, to efficiently manage customer data and complete tasks.

  • Excellent customer service skills, with the ability to handle multiple customers simultaneously and resolve issues promptly.

  • Ability to lift 50 pounds, with physical stamina to perform tasks throughout the workday.

  • Basic math skills, with accuracy in handling cash and credit transactions.

Benefits:

Opportunity to become a Notary Public and Live Scan Operator (certification fully paid by employer), enhancing your professional development and career opportunities.

Salary: $48,000 - $58,000 per year, depending on experience and location.



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