Computer Systems Engineer

3 weeks ago


Newport Beach, United States Managed Service Provider Full time
Job Summary

We are a leading Managed Service Provider seeking a skilled IT Support Technician to deliver exceptional technical support to our clients.

Compensation Package: $65,000 - $85,000 per year

The ideal candidate will possess excellent customer service skills, a strong understanding of computer systems, and the ability to work independently and collaboratively.

Key Responsibilities:

  • Investigate and resolve technical issues with computer hardware and software
  • Configure and install software applications to meet client needs
  • Manage user accounts and troubleshoot related problems
  • Deliver technical support for printers and Wi-Fi configuration
  • Participate in ongoing training and professional development to stay current with industry trends

Requirements:

  • A minimum of 5+ years' experience in IT support and troubleshooting
  • Superior customer service and communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work effectively in a fast-paced team environment


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