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Sales Associate

4 weeks ago

Santa Ana, California, United States Robbins Brothers Full time
Job Description

At Robbins Brothers, we're seeking a skilled Sales Associate to join our team of luxury jewelry experts. As a key member of our sales team, you'll be responsible for building long-term relationships with guests, providing exceptional customer service, and meeting sales goals and objectives.

Key Responsibilities:

  • Greets guests, builds rapport, and identifies buying behavior to create a seamless purchasing experience.
  • Crafts sales requests, adeptly handles counter offers, and engages managers and team members for sales support.
  • Demonstrates the capability to close sales and follows through to ensure all documentation meets company policies and procedures.
  • Tracks own sale close rate and develops strategies for improvement.
  • Utilizes company data resources, prospecting methodology, and selling system to drive sales growth.

Requirements:

  • 3+ years of customer service experience, preferably in high-end sales.
  • CRM software experience, preferably with Salesforce.
  • Ability to work in a fast-paced environment and meet sales goals and objectives.

What We Offer:

  • Competitive commissioned salary with starting base.
  • 401(k) plan, medical, dental, and vision insurance.
  • Employee discount and vacation time.

Our Culture:

We celebrate our sales associates' personal and career milestones in a supportive and rewarding work environment. We offer one of the most competitive compensation packages in the industry and aim to help you cultivate your natural sales talent and create a long-term career with our team.

Our Values:

We seek out team members who share our values and are committed to fostering a diverse, inclusive, and multi-cultural environment. We're looking for those who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, and a community-minded spirit.